BUSINESS SERVICES
Part-time contracting to help your agency get a handle on its technology. Bridging the gap between you and your full-time IT service provider.
Every agency needs a competent, full-time support team to manage their network, services, and devices. My role is to help facilitate a your relationship with that team.
I'll represent your interests and seek the solutions that fit your needs. Additionally, I can save money on some onsite services that fall outside the normal service contract with your vendor.
A DESCRIPTION OF SOME POSSIBLE ROLES
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Inventory management
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Training and documentation/self-help
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Research and provide tech costs for grant applications
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Consult with vendors
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Liaison with staff
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Translation of technical concepts among parties
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Review compliance and security
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Understand the complexity of how non-profits work, and how technology fits in
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Equipment purchasing and setup
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Microsoft 365 tools and development
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Manage user accounts
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Intranet – build, maintain, edit
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Internet – day-to-day edits and liaison with vendor
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Troubleshooting and contract reviews with external vendors (Agency will continue to rely on other vendors for professional support of network, security, internet website, etc.; but I can manage those relationships)
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Other possibilities include: floorplans with network, AC power, HVAC and emergency routes; PA system; telephone auto attendant and ring groups; and physical security.