BUSINESS SERVICES

Part-time contracting to help your agency get a handle on its technology. Bridging the gap between you and your full-time IT service provider.

Every agency needs a competent, full-time support team to manage their network, services, and devices. My role is to help facilitate a your relationship with that team.

I'll represent your interests and seek the solutions that fit your needs. Additionally, I can save money on some onsite services that fall outside the normal service contract with your vendor.

A DESCRIPTION OF SOME POSSIBLE ROLES

Inventory management
Training and documentation/self-help

Research and provide tech costs for grant applications
Consult with vendors
Liaison with staff
Translation of technical concepts among parties
Review compliance and security

Understand the complexity of how non-profits work, and how technology fits in
Equipment purchasing and setup
Microsoft 365 tools and development
Manage user accounts
Intranet – build, maintain, edit

Internet – day-to-day edits and liaison with vendor
Troubleshooting and contract reviews with external vendors (Agency will continue to rely on other vendors for professional support of network, security, internet website, etc.; but I can manage those relationships)
Other possibilities include: floorplans with network, AC power, HVAC and emergency routes; PA system; telephone auto attendant and ring groups; and physical security.